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JH

Jennifer Haigh

Verified

Virtual Support Expert

Halifax, NSRemote25 CAD / hour

About

With over two years of experience in operations management, I am a detail-oriented and results-driven professional skilled in optimizing business processes and enhancing team efficiency. My background also includes program development and delivery, where I successfully implemented initiatives that improved operational workflows and service delivery outcomes.

I have a strong foundation in administrative and communications functions, including report writing, proofreading, and managing business correspondence. I have played a key role in the on-boarding and off-boarding processes, ensuring smooth transitions for employees while maintaining compliance with organizational policies.

Experienced in customer resource management (CRM), data entry, and Microsoft Excel, I excel at maintaining accurate records and utilizing data to support strategic decision-making. My ability to manage complex tasks and communicate effectively across departments makes me a reliable contributor in dynamic work environments.

Skills

Content WritingProofreadingCustomer ExperienceGrant WritingPhoto EditingLean Six SigmaConflict ResolutionAnalytical ThinkingMicrosoft OfficeExcelPowerPointCustomer SuccessAccount ManagementVirtual AssistanceData EntryCRM ManagementCustomer SupportCustomer Relationship ManagementProcess ImprovementInventory ManagementCommunicationResearchTechnical WritingTeam ManagementLeadershipContent ManagementInfographic DesignCritical ThinkingCoaching PersonalCrisis Management

Languages

English

Starting from

$25CAD / hour

Key Information

Work mode

Remote

Mission Duration

No preference

Location

Halifax, NS

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