Dashpreet Kaur

Detail-oriented and reliable freelance professional with 3+ years of experience in customer service, e-commerce operations, and administrative support. I help businesses manage day-to-day customer interactions, order processing, billing, and backend operations with speed, accuracy, and care.

🔹 What I Can Help You With:

• Responding to customer inquiries via email, chat, or phone (Zendesk, Zoho, Outlook)

• Managing returns, refunds, warranty claims, and billing disputes

• Creating and processing invoices, reconciling transactions (PayPal, Business Central, Excel)

• Updating product listings and customer data across CRM or e-commerce platforms (Zoho, Shopify, etc.)

• Organizing inboxes, managing calendars, and performing general admin tasks

• Supporting remote teams with task coordination and system documentation

🔹 Tools & Skills:
Zoho • Microsoft Excel • Outlook • Shopify • Business Central • CRM tools • Order Management • Refunds & Returns • Invoicing • Customer Support • Data Entry • Admin Assistance

I'm a fast learner, process-focused, and always committed to making your operations smoother and your customers happier. Let’s connect and discuss how I can support your team!