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Ayotunde Temilola

Vérifié

Reliable Technical support / Help desk / Customer service professional.

Hamilton, ONRemote20 CAD / heure

À propos

Experienced Customer and Technical Support Agent with several years of hands-on expertise delivering top-tier service, managing escalations, and ensuring swift and effective issue resolution. As a Tier 3 Support Specialist, I take pride in combining technical know-how with strong customer relations to enhance satisfaction and efficiency. I have handled both inbound and outbound calls, provided real time chat support and app troubleshooting. Recognized multiple times for outstanding performance, including numerous monthly awards and a recent annual monetary prize for exceptional contribution and service excellence. Committed to maintaining high standards of professionalism, teamwork, and customer support.

Compétences

SalesforceCustomer ExperienceTime ManagementEmpathyAdaptabilityAnalytical ThinkingMicrosoft OfficeWordCustomer SuccessRemote Team ManagementCustomer SupportCustomer Relationship ManagementCommunicationSoft SkillsTeam ManagementManagement AccountingCritical Thinking

Langues

English

À partir de

$20CAD / heure

Informations clés

Mode de travail

Remote

Durée de la mission

Aucune préférence

Localisation

Hamilton, ON

Ce pigiste n'a pas encore créé d'éléments de portfolio.