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TAWNY SINCLAIR

Verified

Customer Service Specialist

Oakville, MBRemote40 CAD / hour

About

Passionate and driven powersports professional with over a decade of experience spanning OEM dealer support, aftermarket distribution, and retail parts and service. Skilled in managing product catalogs, streamlining e-commerce operations, and delivering exceptional dealer and customer support in both B2B and B2C environments.

Known for expert-level product knowledge across ATV, UTV, motorcycle, snowmobile, and PWC platforms, I excel at bridging technical understanding with customer-focused solutions. I bring proven expertise in sales support, inventory and order management, and cross-functional collaboration with purchasing, warehouse, and service teams.

Equipped with strong technical skills in SAP, Salesforce, Magento, Kibo, Lightspeed, and Adobe InDesign, I combine industry knowledge with modern tools to drive efficiency, accuracy, and customer satisfaction. With a track record of catalog development, onboarding, and training, I am committed to helping organizations optimize operations while growing strong dealer and customer relationships.

Skills

CRMSalesforceCustomer ExperienceSocial Media MarketingNetworkingProduct ManagementCustomer SuccessData EntryCRM ManagementContent CreationCustomer SupportSAPCustomer Relationship ManagementProcess ImprovementProblem SolvingAdobe CcEcommerceLeadershipContent ManagementInfographic DesignAiCritical ThinkingMagento

Languages

English

Starting from

$40CAD / hour

Key Information

Work mode

Remote

Mission Duration

No preference

Location

Oakville, MB

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