Pargat Singh Gaidhu

I am a results-driven Software & Business Professional with 12+ years of global experience in Business Analysis, Data Architecture, QA/Test Management, and Project Delivery across Telecom, E-Commerce, and Customer Experience domains.

I specialize in bridging business needs with technology solutions — from requirements elicitation and stakeholder engagement to enterprise solution design and process optimization. Over my career, I’ve:

• Led cross-functional teams of 10–45 members across India, the Philippines, Indonesia, and Canada.

• Delivered BSS/OSS transformation programs for Tier-1 telecom clients (T-Mobile, Globe Telecom, Vodafone Ireland, AT&T, MetroPCS, TelkomSel).

• Designed and executed QA strategies, test automation initiatives, and UAT frameworks improving release quality and reducing time-to-market.

• Implemented Agile/Scrum methodologies for backlog management and feature delivery, aligning IT strategy with business KPIs.

I bring a consultative, hands-on approach to every engagement, ensuring solutions are scalable, cost-effective, and measurable against business outcomes. Currently pursuing PMP and CBAP certifications, I am ready to take on contract or freelance roles such as:

• Business Analyst / Process Consultant

• QA/Test Manager / UAT Lead

• Project Manager / Scrum Master

• Data & ETL Strategy Consultant

• Telecom Solution Design Specialist