Raja Tabiche

I started working as a customer service since 2010 in different companies, I can understand the technical details of different applications, from different perspectives.

I like to be in contact with customers and explain the different situations in the easiest ways.

I have the consciousness that these details are not that easy to get for everyone and I do realize how patient and how detailed an agent needs to be to do a successful job.

I am good with coordinating with the rest of the team (different departments) to have the relevant access for users and sort out issues they face.

I worked as a freelancer for years as a French Speaking Customer Support Agent, Refund QA Supporter, Sav e-mail B2B software Support Agent, Virtual Assistant and currently as an IT Infrastructure Support Analyst.

I am a patient person and I have good communication skills and I add a value to the team I am part of.